: Adds a layer of security by requiring a second factor for agent logins. Help Desk Audit
: Tracks every action taken by staff and users for compliance and security monitoring. osticket plugins list
Inclusion criteria: Compatibility with v1.15+ (current LTS), active maintenance within 2 years, and minimum 50 documented downloads or installations. : Adds a layer of security by requiring
Logs every action: agent logins, ticket views, email opens, and setting changes. Indispensable for HIPAA or compliance audits. active maintenance within 2 years