This is where most negative reviews stem from.
If you just purchased the device or are facing "connection failed" errors, follow this official guide for a safe, clean installation. Ancel X7 Software Download
: Navigate to the home screen and select the "Update" icon. This is where most negative reviews stem from
Look for an Update or Upgrade icon on the main menu. If a red dot or a number appears on this icon, it means new software is available. Ancel X7 Software Download
Have a question not covered here? Leave a comment on the Ancel official forum or contact their 24/7 tech support at support@ancel.com.
: For general OBD2 functions on your phone, the ANCEL app is available on the Google Play Store . ANCEL - Apps on Google Play