: Using the wrong media player profile (e.g., needing an LJK profile instead of default) for high-quality streams.
The most frequent reasons for encountering this error include:
Most communication errors between a TV and an STB can be resolved by a "cold boot": Turn off both the TV and the MyTV set-top box. Unplug both devices from the power outlet completely.
If you are seeing this code, follow these steps to resolve it: