: Look for official documentation or support pages related to "Optima." There might be known issues or troubleshooting guides that can help resolve the problem.
: Ensure no other software (like old "Optima" legacy tools) is trying to access the same security port. to a new license?
Press and hold the [ON/OFF] button for 2 seconds to shut down completely.
: The physical USB dongle (the "piece") is not plugged into the machine or the port is faulty. Driver Failure