Upon downloading CiscoUsbConsoleDriver31.zip , verify the contents. The archive typically contains the following file structure:
If the device is not immediately recognized in your terminal software (like PuTTY), you may need to manually update the driver in Device Manager Cisco Community Device Manager and look under Ports (COM & LPT) usb console software 31 ciscousbconsoledriver31zip install
The file was small, barely a few kilobytes. He clicked download. In a folder on his desktop, the zip file appeared. Upon downloading CiscoUsbConsoleDriver31