: You can try opening the XML file in a browser to see if it reports any syntax errors (e.g., missing tags or invalid characters). 3. Repair Corrupted Registry Entries
: The user running the software must have permissions to "Read" and "Execute" files in that directory. Try running the application as an Administrator TecCom Wiki 3. Connection and Network Issues Server Availability loading data failed check the configuration file tecdoc work
The error message "Loading data failed. Check the configuration file" when trying to work with TecDoc data can be quite frustrating. Let's break down some steps to troubleshoot and potentially resolve this issue, focusing on configuration and data loading aspects. : You can try opening the XML file
This is the most common fix.
Running TecDoc in Citrix, Remote Desktop, or VMware with non-persistent desktops can cause the configuration file to reset after each session. Work with your virtualization admin to persist the AppData or ProgramData folder containing the config. Try running the application as an Administrator TecCom
DataSource=\\Server\Share\TecDocData
Is the correctly pointing to the data source? Is the database service Running ? Have you checked for conflicting Windows Updates ? Is the TecAlliance server currently under maintenance?