Yes, for Cisco gear, you need a rollover (not straight) cable. But the AWM 20251 console cable is usually wired as rollover internally. Check continuity.
By following this guide, you should have your AWM 20251 console cable working correctly on Windows, Linux, or macOS. Bookmark this article for the next time you need to reinstall drivers after a Windows update. awm 20251 console cable driver download fix
Test with terminal software:
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