Negotiation is an essential skill that can make or break deals, relationships, and even careers. In his MasterClass, "The Art of Negotiation," Chris Voss, a renowned expert in negotiation and former FBI hostage negotiator, shares his insights and techniques on how to negotiate effectively.
And according to — former lead FBI hostage negotiator and instructor of MasterClass’s “The Art of Negotiation” — you’ve been doing it wrong. MasterClass - Chris Voss - The Art of Negotiati...
Ask open-ended “how” or “what” questions – never “why” (sounds accusatory). Negotiation is an essential skill that can make
The same applies to your boss. When you ask for a raise, your boss isn't rationally calculating your market value. They are feeling the threat of losing money, the fear of setting a precedent, or the ego of being challenged. Ask open-ended “how” or “what” questions – never
: People will destroy deals if they feel treated unfairly. Voss suggests stating your intention to be fair at the start to prevent emotional "explosions" later. Course Content & Format The course includes 18 video lessons featuring: The Art of Negotiation (Chris Voss) – Masterclass Review
Chris Voss is a leading expert in negotiation and conflict resolution. With over 20 years of experience in the FBI, he was a key member of the hostage negotiation team and played a crucial role in resolving many high-stakes situations. He is also the author of the bestselling book "Never Split the Difference: Negotiating As If Your Life Depended On It."