Check if the error started exactly after a DST change. If so, sync the NVR time with the PC and reboot the recorder. 5. Run as Administrator
If the physical hard drive has bad sectors, is failing, or is full (and overwrite is disabled), the NetSDK cannot read the data. The error appears during playback, but live view may still work fine.
Ensure are enabled and the time zone matches your PC.
generally indicates a communication failure between the software and the device's storage
: If live view works but playback fails with a NETSDK error, the SD card or Hard Drive may have a file system error.
: If the issue persists, perform a clean reinstall of the latest SmartPSS version. Some users find that the 32-bit vs. 64-bit version of the software can cause compatibility issues with certain NVR firmwares. Quick Troubleshooting Steps Smart PSS Error Help | IP Cam Talk
“I had this issue... Live view worked fine, but downloading clips was super slow and sometimes failed. Reformatted the SD card, problem solved immediately.” Amcrest · 5 years ago