Some users found success by requesting a callback through the app, which resolved their issues "on the spot". Others, however, faced months of delays and ultimately had to close their accounts. Google Play Summary of Service Quality

Bring your and an address proof like an Aadhaar card, Voter ID, or Passport. Support Channels

If your account was frozen due to suspicious activity, call the 24/7 fraud helpline at 1800 209 0000 WhatsApp Banking: 7710811811 for automated assistance and status updates. Kotak Bank 3. Offline Unblocking (Branch Visit)

Select and follow the prompts using your CRN and registered mobile number. Via Mobile App (Kotak 811) : On the login screen, use the "Generate Password" link.