Restart and enter BIOS (usually F2, F10, or Del). Ensure Biometrics or Fingerprint Reader is enabled under "Security" or "System Configuration".
Here is a short story from the perspective of a frustrated but determined IT technician facing this "ghost in the machine." The Ghost in the Sensor unable to detect swc for fingerprint driver
If the SWC component is missing, a standard update might not find it. You need a clean reinstall. Restart and enter BIOS (usually F2, F10, or Del)