(Wi-Fi resetting is not supported). Disable your antivirus temporarily, as it may incorrectly flag the utility. AdjProg.exe . If prompted, run it as an Administrator. from the Model Name list, and set the Port to Auto Selection or the specific USB port. Service Mode Particular Adjustment Mode Counter Reset Find and select Waste ink pad counter and click OK. Check the boxes for Main Pad Counter (and "Platen pad counter" if available). to verify current levels, then click Initialization to reset them to zero.
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: Resets the printer to factory-like software states for maintenance. If prompted, run it as an Administrator
After the process is complete, restart your printer and computer. Check the boxes for Main Pad Counter (and
The is a critical service utility designed to resolve the common "Service Required" error (error code E-11) that occurs when the printer's internal waste ink pad counter reaches its limit.