| Goal | Metric | Target | |------|--------|--------| | e.g., Increase self‑service | % of export requests handled without support | ≥ 90% | | Reduce time to obtain data | Avg. time to download CSV | ≤ 5 seconds | | … | … | … |
[Sprint / version]
Mon–Sat: 9 AM – 6 PM
Sunday: CLOSED